To the shop

Available on weekdays · 010-8200190

This is the fastest way to reach us

Contact with TrackJack

Do you have a question about a product, would you like to schedule a demo, or do you have another question? Select the subject of your question below to be connected directly to the right colleague. Sales responds within one business day, and support within 48 hours on business days. If you call us, we usually help you immediately.

Send a message

How can we help you?

Select the subject, and your message will go to the right department.

Support requests go through your account

Create a case for your question or issue in your account. This allows us to immediately see which vehicle and system it relates to, and enables you to track the status of your query yourself. We respond within 48 hours on business days.

Create case in your account

Urgent? Call 010-8200190 and select option 1 (9:00 – 12:00 and 13:00 – 16:30).

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By phone

Select your menu option

One number, three departments. The times below apply on working days.

  • Support Product, malfunction, account

    Questions about the operation of your tracker, TrackJack app, or portal? Checked the frequently asked questions first? That will speed things up.

    Morning
    9:00 – 12:00
    Dinner
    13:00 – 16:30
  • Sales Advice, pricing, expansion

    Advice on which system suits you, pricing, or a quote for multiple vehicles.

    Morning
    9:00 – 12:30
    Dinner
    13:00 – 17:00
  • Schedule Installation partner Mobi-Install

    Make, reschedule, or inquire about an installation appointment. Scheduling is handled by our installation partner.

    Morning
    9:00 – 12:30
    Dinner
    13:00 – 17:00

Fault or interruption?

First check the status of our services

Is the TrackJack app or portal not working as you expect? You can see immediately on the status page if there is any news. That way, you don't have to wait for a response.

010-8200190 We will help you immediately. 60.000+ customers